Please check your order immediately after receiving it. You have 30 calendar days after receiving your order to notify us of an issue with your order. We cannot accept returns after 30 days so please check your order carefully and notify us immediately if there is an issue.
We are unable to issue refunds on used or custom (ie. monogrammed, custom logo, laser etched) products.
Buyer is responsible for all shipping costs.
Shipping cost will only be refunded if ONLY GIFTS made an error in shipping the product. If the product is being returned for replacement, additional shipping charges may apply. ONLY GIFTS is not responsible for lost, stolen, or damaged returns during transit.
All returns need to be sent to:
6501 W. Frye Rd. Ste. 15
Chandler, AZ 85226
After a return is received:
- ONLY GIFTS will issue a full credit, less shipping costs, within 7 days of receiving the return.
- ONLY GIFTS will ship replacement item/s within 3 business days upon receipt of the return.
- ONLY GIFTS suggests that if you have not received credit, please contact us or check with your credit card company.
If you have any questions or concerns please contact us.